Airport Assistance Services

Fast Track Assistance

The queue at the Dhaka Airport in case of immigration may be lengthy at times and particularly when several flights have been made on the same hour internationally. Airport Assist provides a fast-track service that assists passengers with favorable immigration and security lanes in case such options exist. This is especially beneficial to business travelers or those passengers with a tight connection to make.

Meet and Greet

The representatives of Airport Assist greet the travelers either at the arrivals hall or at the very first steps of the terminal on the way out in case of a departure. Since then, they escort the passengers through every process, check-in counters, immigration desks, security check, and lastly the departure gate. To a first-time visitor in Bangladesh, a slightly silent airport employee can ensure that the airport is a much easier place to navigate.

Lounge Access

There are a number of lounges at Dhaka Airport which are operated by the international airlines and lounge membership programs. Airport Assist assists qualified passengers in where to find the right lounge and get access where necessary. This enables the passengers to relax, have meals or do their business as they await the flight.

VIP Airport Assistance

VIP service targets those passengers that desire to have the airport experience to proceed without any hustle at all. There is a specialized host who organizes check-in, baggage handling, security clearance and boarding. It is not about the frugality but rather efficiency, so that nothing goes awry.

Family and Special Needs Support

Going to the airport with kids, elderly parents, and mobility-deprived passengers may prove to be hectic during a congested airport. Airport Assist organises wheelchairs, assists the families to pass queues more conveniently, and provide the passengers with the assistance they need during the way.

Baggage & Porter Help

Dealing with baggage in major airports may soon be exhausting. Airport Assist may coordinate porter services in such a way that the bags can be transferred without difficulties between the curbside drop-offs and check-in counters or baggage claims to the ground transportation.

Transit Assistance

Dhaka serves as a trans-Oceanic hub to the regional flights in South Asia as well as flights between the Middle East and Southeast Asia. Airport Assist tracks the flights and takes passengers through the transfer process so that the connections occur without any difficulties.

Layover & Connection Tips

  • Dhaka Airport has several terminals which are very near each other, however, one may spend some time walking amid them. In case you are transchanging flights, you should leave at least 20 minutes between terminals.
  • It is the time of the morning when the domestic flight by the Middle East is likely to land and the international arrivals are higher. This is when the queues of immigration may be longer.
  • Access to lodges is normally provided by airline status or lounge memberships like Priority Pass. The majority of the lounges are found close to the international departure gates.
  • Visa regulations in Bangladesh are nationality-specific in case you are passing through that country. Before flying, travelers are to visit the official government site always: https://www.visa.gov.bd
  • Throughout the airport, there is free Wi-Fi, but there are times when the connection is unreliable during the peak season.
  • SIMs by Bangladeshi mobile operators like Grameenphone and Robi are available in the arrivals section.
  • Connecting flights baggage is automatically transferred when both flights are made on one ticket. Otherwise, the passengers have to retrieve luggage and recheck it.
  • In the case of international connection, most experienced travelers suggest that the time taken between flights be at least two hours.
  • Passengers experiencing a low level of mobility need to request assistance in advance to make the airport staff organize wheelchairs and support services.
  • In case you have a couple of spare minutes, get a seat close to the terminal windows. The arrival of aircraft in the region is observed silently creating a feeling of the rhythmic character of the airport.

WE ENSURE SWIFT, SMOOTH AND SAFE PASSAGE THROUGH AIRPORTS